ServiceNow AI Developer
Core
Designing, developing, and optimizing AI-driven solutions and agentic AI agents on the ServiceNow platform to automate business and support processes.
Role type
Senior ServiceNow AI Developer
Builds
AI agents, Virtual Agents, and intelligent automation workflows within ServiceNow for internal operations and customer service management.
Domain
Enterprise IT / AI Automation / ServiceNow Platform
Deliverable
production ML models
Required skills
ServiceNow development, AI-functionalities in ServiceNow, Virtual Agents, AI Search, Now Assist, IntegrationHub, Flow Designer, Application Engine, JavaScript, APIs, integration patterns
Preferred skills
Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in ITSM
Technologies
ServiceNow, Microsoft Copilot, Microsoft applications, data platforms
Responsibilities
Develop and configure solutions within ITSM and CSM; realize integrations with Microsoft, data, and business applications; implement AI functionality within ServiceNow; develop and optimize Agentic AI solutions and AI Agents; automate business and support processes.
Seniority
Senior, hands-on IC
