Chef Department Manager
Core
Lead a department within a grocery store to deliver exceptional customer service and achieve strong business results through hands-on leadership and operational excellence.
Role type
Department Manager (Grocery/Retail)
Builds
Departmental operations, team performance, and customer experience for a fresh food grocery chain.
Domain
Grocery retail / Fresh food
Required skills
Team leadership and coaching, inventory management, merchandising, scheduling, payroll administration, food safety compliance, recruitment and training, operational problem-solving, physical stamina for standing and lifting, adaptability in fast-paced environments.
Preferred skills
French language skills, experience with automated systems and computer software applications.
Responsibilities
Deliver outstanding customer service and support the store's vision of the best fresh shopping experience. Collaborate with the Store Manager and Retail Specialist to execute strategies and achieve departmental goals. Build a culture of trust and engagement through one-on-one coaching and team huddles. Develop and lead a high-performance team by overseeing recruitment, training, performance reviews, and ongoing development. Oversee departmental operations including inventory management, ordering, product quality, shrink management, merchandising, invoicing, scheduling, and payroll. Ensure adherence to Safe Food Handling and Health & Safety policies. Participate in store coverage rotations including opening, closing, and emergency response.
Seniority
Mid-level management, hands-on leader