Security Operations Center Operator I, Full-time, Evenings
Core
Monitor physical security systems and dispatch personnel to respond to security incidents and emergencies across hospital facilities.
Role type
Entry-level physical security operations center operator
Builds
Real-time security incident response and coordination for hospital safety
Domain
Healthcare / Physical Security
Deliverable
physical/clinical work
Required skills
Alarm system monitoring, dispatch coordination, incident documentation, emergency response procedures, stakeholder communication, surveillance system operation, shift work adaptability, basic computer proficiency, problem-solving under pressure
Preferred skills
Security dispatching experience, Associate or Bachelor's degree, Valid driver's license
Technologies
Microsoft Office, Computer Aided Dispatch (CAD), Surveillance cameras, Access control systems, Alarm systems
Responsibilities
Receive and prioritize incoming security calls and alerts; Dispatch security personnel to respond to incidents and alarms; Monitor surveillance cameras and access control systems in real-time; Respond to security alarms (intrusion, fire, duress) and initiate response procedures; Record all incidents and actions in incident management systems; Coordinate with internal staff and external emergency services; Escalate high-priority incidents to management or authorities.
Seniority
Entry-level, hands-on IC
