Store Hiring and Training Lead (In-store fast paced environment) – Bloomington
Core
Hands-on in-store role responsible for recruiting, onboarding, training, and developing drivers and customer service representatives (CSRs) to ensure stores are fully staffed and operational.
Role type
Store Hiring and Training Lead (In-store Operations)
Builds
Fully staffed, trained, and confident teams across multiple store locations
Domain
Retail / Food Service / Logistics
Required skills
Recruiting and interviewing, in-store onboarding, training new team members, floor coaching, team development, retention follow-up, documentation management, travel between locations, valid driver's license with safe driving history, reliable transportation, multitasking in fast-paced environments
Preferred skills
Associate's degree or equivalent work experience, 1–2 years of experience in training, coaching, onboarding, shift leadership, or team development, ability to assess individual development needs, self-motivation, positive attitude
Technologies
None stated
Responsibilities
Recruit and interview drivers and CSR candidates; Lead in-store onboarding and paperwork completion; Train new team members on systems, service standards, and store operations; Coach and develop team members on the floor; Partner with store leadership to ensure full staffing; Follow up with new hires to ensure engagement and retention; Maintain training records and onboarding documentation
Seniority
Individual Contributor, operational level
