Specialist, Shops Onboarding & Support
Core
Design scalable vendor onboarding and incubation processes, create training programs, and formulate support strategies for food delivery vendors across multiple markets.
Role type
Senior process design and vendor operations specialist
Builds
Scalable onboarding frameworks, training curricula, and vendor support strategies
Domain
Food delivery / Q-Commerce / E-commerce
Required skills
Process design, Vendor operations, Strategic planning, Data analysis, Project management, Cross-functional collaboration, Performance tracking, Process optimization, Training development, Stakeholder management
Preferred skills
SQL, Salesforce, BigQuery, Microsoft Excel, PowerPoint, CRM platforms, FMCG experience, E-commerce experience, Multi-country operations experience
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