Assistant MOA H/F
Core
Interface between operational teams and IT development teams regarding tool usage and software evolution requests.
Role type
Assistant Business Analyst (MOA)
Builds
Functional documentation, user training sessions, and onboarding projects for new partners into debt recovery tools.
Domain
Financial services / Debt recovery / IT operations
Deliverable
dashboards & analysis
Required skills
Requirements gathering, functional testing, functional documentation, tool auditing, user training, project coordination
Preferred skills
MS SQL Server Management Studio, AI tools and methodologies, English language
Responsibilities
Organize and execute functional acceptance tests, document tool functionalities for users, audit tool usage to identify improvement areas, conduct training sessions for operational managers, assist in prioritizing and planning software evolution requests, support onboarding of new partners into tools
