Rooms Division Manager
Core
Leading Front Office and Housekeeping teams to deliver positive guest experiences and manage departmental operations.
Role type
Rooms Division Manager
Builds
Guest-facing services and operational efficiency for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front Office leadership, Housekeeping leadership, team coaching, budget analysis, guest feedback management, operational shift management, loyalty program activation, procedure development, strategic planning, time management
Preferred skills
Opera Cloud experience, First Aid certification, Approved Manager qualification
Technologies
Opera Cloud
Responsibilities
Lead Front Office and Housekeeping teams, manage loyalty experience and engagement, handle guest feedback, analyze and report departmental costs, oversee training and development, collaborate with other department heads
Seniority
Manager, hands-on leadership