Reservations Consultant, The Savoy Hotel
Core
Convert guest enquiries into bookings and maximize revenue by upselling rooms and facilities at a luxury hotel.
Role type
Reservations Consultant
Builds
Hotel room bookings and facility reservations
Domain
Luxury Hospitality
Deliverable
client delivery
Required skills
Upselling, feature and benefit sales, guest service, call handling, email management, data analysis, organizational skills
Preferred skills
Dynamic communication, relationship building, flexibility, multi-skilling
Responsibilities
Convert enquiries into bookings, upsell rooms and facilities, respond to guest enquiries, update reservations, analyze targets and forecasts
Seniority
Junior to Mid-level, individual contributor
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