Assistant(e) chef de réception (F/M/X) - Hôtel managé
Core
Oversee and support the front desk team, manage guest relations, and handle administrative and operational tasks at a 4-star hotel.
Role type
Front Office Supervisor
Builds
Guest check-in/check-out processes, team schedules, and operational procedures
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team supervision, guest relations, conflict resolution, scheduling, administrative management, cash reconciliation, hotel procedures, Opera PMS
Preferred skills
Commercial mindset, adaptability, proactive organization, managerial posture
Responsibilities
Supervise front desk activities, manage guest complaints, create staff schedules, handle administrative tasks, reconcile cash discrepancies, conduct team meetings, support staff training
Seniority
Mid-level, hands-on IC
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