Billing Specialist II
Core
End-to-end billing operations including invoice creation, credit note cancellation, and client inquiry resolution.
Role type
Senior IC billing specialist
Builds
Invoices and credit notes for clients
Domain
Professional services / Infrastructure
Required skills
Invoice creation, credit note management, stakeholder collaboration, issue escalation, process improvement, audit support, report preparation, SOP maintenance, quality review, process training
Preferred skills
ERP systems (Oracle/SAP), process migration, Shared Services/BPO experience
Technologies
Oracle, SAP, MS Office, Adobe
Responsibilities
Create invoices and manage credit notes, respond to client inquiries and escalate issues, participate in governance meetings, perform audit activities, support process training and documentation, manage complex billing transactions, contribute to process improvement initiatives
Seniority
Mid-Senior, hands-on IC
