Automotive Service Advisor / Writer | Weekends Off | Forney
Core
Front-line service advisor responsible for guiding guests through the vehicle repair process, presenting repair solutions, and managing store workflow.
Role type
Service Advisor / Writer
Builds
Customer service experience and vehicle repair solutions
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Automotive service sales, workflow management, hospitality, phone communication, documentation, relationship building, vehicle shuttle coordination
Responsibilities
Greet guests with hospitality, present repair solutions, manage store workflow, sell services, maintain team atmosphere, communicate professionally, document repairs accurately, build long-term relationships, shuttle guests, ensure repair specifications, assist team members
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