Mitarbeiter in der Videoleitstelle - auch Quereinsteiger (w/m/div.)
Core
Handling customer, technician, and authority calls; performing event-driven video remote monitoring of alarm objects and processing incoming alarm and disturbance reports via alarm management software.
Role type
Video surveillance operator (call handling and alarm management)
Builds
Real-time monitoring and incident response for alarm objects
Domain
Security services / Public safety
Required skills
Alarm management software proficiency, PC and Office software skills, professional communication, structured work style, independent work, shift work flexibility
Responsibilities
Answering calls from customers, technicians, and authorities; monitoring alarm objects via video; processing alarm and disturbance reports
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