Spa Supervisor
Core
Oversee coordination of activities in treatment rooms and spa facilities, ensuring cleanliness, service standards, and guest satisfaction.
Role type
Spa Supervisor
Builds
Operational efficiency and seamless guest experiences in a luxury spa environment
Domain
Hospitality / Wellness
Deliverable
physical/clinical work
Required skills
Spa management software proficiency, inventory control, vendor coordination, guest relations, performance monitoring, scheduling optimization
Preferred skills
Knowledge of spa treatments and industry trends, experience in upscale/luxury hotel brands
Technologies
Book4time, general computer applications
Responsibilities
Coordinate external providers, cleaners, and spa reservations; ensure cleanliness and maintenance of spa equipment and areas; monitor therapist performance and guest feedback; handle guest services including retail and issue resolution; manage purchase orders and storage; generate daily revenue reports
Seniority
Junior to Mid-level, hands-on IC
