Responsable Club Millésime
Core
Define operational concepts, standards, and budgets for a luxury hotel executive lounge (Club Millésime) while supervising daily F&B operations and VIP client service.
Role type
Senior F&B Operations Manager (Executive Lounge)
Builds
Operational standards, service policies, equipment lists, and OPEX budgets for the lounge
Domain
Luxury hospitality / Fine dining
Required skills
F&B operations management, team leadership and training, budget and cost control, VIP client relations, access policy enforcement, quality assurance, cross-functional collaboration
Preferred skills
Sofitel/Accor service standards knowledge, OPERA/Micros system proficiency
Technologies
OPERA, Micros
Responsibilities
Define operational concepts and service standards, establish access policies, manage daily lounge operations and team supervision, control F&B costs and waste, handle VIP client interactions, report activity indicators
Seniority
Senior, hands-on IC