Supervisor
Core
Oversee floor operations and lead a team to deliver a personalized luxury guest experience at a new high-end venue.
Role type
Senior IC hospitality supervisor
Builds
A seamless daily operation and exceptional guest journey for a luxury brand opening
Domain
Luxury hospitality / Retail
Required skills
Team leadership, floor operations management, service standards enforcement, stakeholder collaboration, event coordination, guest experience design
Preferred skills
Luxury hospitality experience, mentoring, brand vision alignment
Responsibilities
Oversee floor operations, Build, lead, and inspire a best-in-class team, Deliver an outstanding, highly personalised member experience, Drive service standards aligned with luxury hospitality expectations, Work closely with the AGM to ensure a cohesive offering
Seniority
Senior, hands-on IC
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