Head Host - Multisite
Core
Lead the front-of-house team to deliver exceptional guest experiences across multiple restaurant venues, managing bookings and fostering a culture of delight.
Role type
Senior Front-of-House Manager (Head Host)
Builds
Consistent high-quality dining experiences for guests across multiple restaurant brands
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Team leadership, CRM bookings system management, table management, multi-venue operations, guest experience design, conflict resolution, menu knowledge
Preferred skills
Passion for hospitality, ability to inspire trust, adaptability, attention to detail
Technologies
CRM bookings systems
Responsibilities
Lead and motivate a team of hosts, manage daily and weekly restaurant bookings, collaborate with General Managers and Chefs to ensure service excellence, maintain accurate guest data
Seniority
Senior, hands-on IC