Resident Services Coordinator
Core
Lead and direct non-clinical resident care delivery, ensuring quality service and regulatory compliance for seniors, including those with dementia.
Role type
Senior IC Resident Services Coordinator
Builds
Resident care service plans and daily care activities
Domain
Senior living / Healthcare support
Deliverable
physical/clinical work
Required skills
Dementia care expertise, First Aid, CPR, Staff management, Schedule management, Regulatory compliance, Family communication, Resident profiling, Policy implementation
Responsibilities
Oversee resident care team members including hiring, training, and onboarding; Provide direct day-to-day oversight of resident care and ensure service plans are followed; Develop, monitor, and adjust work schedules to meet staffing standards; Implement and monitor safety protocols and adherence to policies; Maintain continuous communication with residents' family members; Create and maintain resident profiles to personalize interactions.