Transcon Agent
Core
Maintains shipment process flow, ensures data integrity, and manages client billing and accounting for international logistics operations.
Role type
Senior operational agent (logistics & billing)
Builds
Shipment tracking data, accurate client invoices, and auditable financial records
Domain
International logistics and trade compliance
Required skills
Data entry, shipment tracking, billing management, export compliance knowledge, financial record keeping, customer communication, regulatory adherence, system navigation, process improvement, independent work
Preferred skills
10-key proficiency, overtime availability, technology adoption, cross-training capability
Technologies
Mainframe systems, operational tracking systems, billing software
Responsibilities
Ensure smooth and timely shipment process flow; Track and trace shipments; Review files and complete billing with accuracy; Manage destination charges and special billing procedures; Monitor accounting and billing reports; Ensure compliance to company policies and external regulations; Provide proactive communication to internal and external customers
Seniority
Individual contributor, operational level