Night Auditor
Core
Oversee and coordinate all night time hotel operations including front desk and audit functions, execute computer maintenance, and ensure all financial transactions for the day are verified and balanced.
Role type
Night Auditor / Front Office Manager
Builds
Daily business summaries, nightly reports, occupancy and rate figures, and balanced daily postings.
Domain
Hospitality / Hotel Operations
Required skills
Financial transaction verification, guest problem resolution, emergency procedure execution, guest registration and credit procedures, nightly report distribution, guaranteed no-show billing processing, occupancy and rate data collection, cash handling error documentation, credit card charge transmission, worker's compensation reporting, hotel walkthroughs, staff training and supervision, VIP and member arrival review, loyalty program advisory.
Preferred skills
None stated
Technologies
None stated
Responsibilities
Prepare Daily Business Summary (DBS), resolve guest problems, execute emergency procedures, prepare VIP and out-of-order room lists, register guests and follow credit procedures, distribute nightly reports, process guaranteed no-show billings, obtain occupancy and rate figures, maintain backup reports, handle express check-outs, train and supervise night shift staff, balance daily postings and revenue, transmit credit card charges to the bank, handle worker's compensation reporting, conduct hotel walks, write emergency incident reports, review VIP and member arrivals, advise guests on loyalty programs.
Seniority
Mid-level, hands-on IC