Vertriebsmitarbeiter (m/w/d) im Technischen Service Innendienst
Core
Central interface between customers, service, sales, and technical teams to ensure customer satisfaction and expand service business.
Role type
Technical Service Sales Representative (In-house)
Builds
Service, maintenance, and repair offers; coordinates service deployments
Domain
Industrial machinery (pumps) and technical services
Required skills
Technical training background, commercial understanding, structured independent work, high communication skills, customer orientation, German (fluent), English (fluent), MS Office proficiency
Preferred skills
Technician or Master's degree (e.g., Mechatronics, Maintenance), SAP knowledge
Technologies
SAP, MS Office
Responsibilities
Handle customer inquiries via phone and email, create service/maintenance/repair offers, organize and coordinate service deployments, manage complaints and claims, assess technical damages and create reports, communicate technical questions to customers, support key account management and new customer acquisition, collaborate with internal and external sales teams, support market and competitor analysis
Seniority
Individual Contributor, entry to mid-level