Lehre Reisebürokaufmann:frau
Core
Handling booking requests for a product portfolio and providing service-oriented consulting to direct customers and travel agency partners.
Role type
Travel Agency Clerk (Apprentice)
Builds
Travel bookings and customer service solutions
Domain
Travel & Tourism
Required skills
Booking management, Customer consultation, Product knowledge, Website inquiry handling, Booking modifications
Preferred skills
Customer orientation, Enthusiasm for contact, Expressive language ability, Conscientiousness, Solution-oriented thinking
Technologies
Booking systems, Travel catalogs, Company website
Responsibilities
Process booking requests for the assigned product portfolio, Provide service-oriented consulting to direct customers and travel agency partners, Answer diverse inquiries regarding products, catalogs, and the website, Execute booking changes, Perform supporting customer service tasks
Seniority
Apprentice (Lehrling)