Réceptionniste polyvalent(e) nuit et jour F/H/X
Core
Front-of-house receptionist and breakfast service staff for an Ibis Budget hotel, handling guest arrivals, administrative tasks, and food preparation.
Role type
Front-of-house receptionist (hotel)
Builds
Guest check-in/check-out processes, breakfast buffet setup, and daily administrative operations
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, telephone etiquette, cash handling, reservation management, food preparation, time management, multitasking, adaptability to shift work
Preferred skills
Multilingual abilities (French/English), PMS FOLS experience, prior hotel industry experience
Technologies
Microsoft Office, PMS FOLS
Responsibilities
Greet guests professionally, manage incoming calls and emails, handle reservations, process payments, prepare breakfast and manage buffet, maintain reception area cleanliness, resolve guest complaints, perform end-of-day administrative closures
Seniority
Entry-level to Junior, hands-on IC