Osakonnajuhataja H&M Jõhvi (40h/n)
Core
Leading a retail team to deliver exceptional customer experiences, drive sales, and optimize store performance for H&M.
Role type
Department Manager (Retail)
Builds
H&M retail store operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Retail management, Sales planning and analysis, Team leadership, Staff scheduling, Visual merchandising standards, Market trend awareness
Preferred skills
Analytical thinking, Customer-centric approach, Collaborative mindset, Adaptability, Communication skills
Responsibilities
Lead the team to provide outstanding customer experiences; Analyze sales results and set targets for profit and inventory optimization; Manage team planning, scheduling, and store opening/closing routines; Recruit, onboard, and develop the team; Monitor fashion trends and competitor activity; Represent the brand positively during all customer interactions.