Part-time Day/Night Front Office Team Member
Core
Part-time front office team member handling check-in, check-out, guest accounts, and reservations at a hotel.
Role type
Front Office Team Member
Builds
Guest check-in/check-out processes, room key issuance, reservation management
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Customer service, cash handling, security procedures, communication, sales skills, organizational skills
Responsibilities
Respond to guest requests during check-in and check-out, maintain guest and hotel accounts, follow security procedures for credit transactions and room keys, document internal and guest messages, assist with reservations, promote hotel facilities and sales, attend to management requests, ensure concise shift handovers
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