Internal Advisor- Mercedes Benz of Mckinney
Core
Scheduling service appointments, greeting customers, providing cost estimates, and managing vehicle repairs at a Mercedes-Benz dealership.
Role type
Service Advisor
Builds
Customer repair orders and service appointments
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
scheduling, customer service, cost estimation, vehicle maintenance knowledge, regulatory compliance, safety procedures
Preferred skills
ASE certification, sales experience
Responsibilities
Schedule service appointments, greet customers, provide written cost estimates, check repair progress, test-drive vehicles, advise on vehicle care, maintain customer satisfaction ratings, follow safety and environmental regulations
Seniority
Entry-level, individual contributor
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