Patient Liaison/Drug Navigator Oncology Infusion Full time
Core
Coordinates prescription financial assistance and manages patient scheduling for oncology infusion services.
Role type
Patient Liaison / Drug Navigator
Builds
Patient access to treatment and optimized clinic resource utilization
Domain
Healthcare / Oncology Infusion
Deliverable
client delivery
Required skills
case management, prescription assistance program navigation, insurance benefits knowledge, patient advocacy, scheduling coordination, billing error resolution
Preferred skills
electronic medical record system experience, medical terminology knowledge
Responsibilities
Identify and secure prescription financial assistance for patients; manage active assistance cases and new inquiries; coordinate patient scheduling and clinic resources; communicate with patients and clinical staff to ensure treatment compliance; facilitate resolution of billing errors and denials; provide patient education materials; maintain relationships with internal providers, external departments, and vendors.
Seniority
Entry-level to Mid-level, hands-on IC