Réceptionniste (H/F) - Clos Des Sens
Core
Front-of-house receptionist ensuring guest satisfaction, handling check-in/out, concierge services, and restaurant front-of-house duties at a luxury hotel.
Role type
Receptionist (Front-of-House)
Builds
Guest check-in/out processes, reservation management, daily cash handling, and restaurant front-of-house service
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest relations, reservation management, cash handling, multitasking, teamwork, English fluency, PMS software proficiency (Mews, ZenChef)
Preferred skills
Hotel training background, organizational skills, initiative
Technologies
Mews, ZenChef
Responsibilities
Welcome guests and facilitate their stay, manage check-in and check-out procedures, handle concierge requests, manage phone calls and emails, prepare and verify client invoices, coordinate with housekeeping and restaurant teams, serve drinks when needed
Seniority
Junior to Mid-level