Sales Associate - Optical - Keyholder
Core
Front-line retail associate responsible for customer service, sales, store operations, and keyholder duties including opening/closing and cash handling.
Role type
Retail Sales Associate (Keyholder)
Builds
Eyeglasses, contact lenses, and protective eyewear for customers
Domain
Retail / Optical
Deliverable
product features
Required skills
Customer service, sales, inventory management, cash handling, visual merchandising, leadership, store operations
Preferred skills
Previous retail experience, interpersonal skills, ability to learn optical knowledge, leadership qualities
Technologies
None stated
Responsibilities
Greet customers and ensure high-quality service, meet sales objectives, manage same-day service production, assist with dispensing eyewear and contact lenses, handle customer complaints, perform inventory counts and replenishment, maintain visual merchandising, oversee sales floor, manage store opening/closing procedures, handle bank deposits and cash transactions, lead associates to complete tasks efficiently.
Seniority
Individual Contributor, entry to mid-level