Technical Training Specialist- IT
Core
Design, develop, facilitate, and implement learning solutions for corporate employees on current systems and new technology; administer the Learning Management System (LMS).
Role type
Technical Training Specialist (Instructional Designer & LMS Administrator)
Builds
Training programs, learning content, and LMS configurations for corporate employees, franchisees, and vendors.
Domain
Corporate IT training and Learning Management Systems
Required skills
Instructional design, curriculum development, LMS administration, technical writing, virtual facilitation, data analysis (Excel, PowerBI), Office 365 expertise
Preferred skills
Franchise and restaurant industry knowledge
Technologies
Skype, WebEx, LoopUp, LMS, Excel, PowerBI, Office 365
Responsibilities
Collaborate with business and IT to determine training needs; design and develop learning materials and test questions; schedule and facilitate training sessions; administer and maintain the LMS; evaluate learning programs and report impact analysis.
Seniority
Mid-Senior level (5-7 years experience)