TRILINGUAL (ENGLISH/PORTUGUÊS/SPANISH) - CUSTOMER CARE AGENT FOR ROADSIDE ASSISTANCE
Core
Answering incoming calls to provide roadside assistance and alternative solutions (towing, Uber, rentals) to vehicle owners in North America and Latin America.
Role type
Customer Care Agent (Roadside Assistance)
Builds
Roadside assistance services and alternative mobility solutions for vehicle owners
Domain
Automotive / Mobility / Customer Experience
Deliverable
client delivery
Required skills
Roadside assistance coordination, alternative solution offering (towing, Uber, rentals), multilingual communication (English, Portuguese, Spanish), call center operations, customer service, multitasking, empathy, organizational skills
Preferred skills
High School Diploma, 0-2 years call center experience, Microsoft Office proficiency, ability to work without supervision
Technologies
Microsoft Office, web based applications
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