(Junior) Lifecycle Operations Manager (m/wd) - Italian speaking
Core
Manage and monitor critical lifecycle processes (estates, powers of attorney, seizures, insolvencies) and handle complaints for Italian-speaking clients.
Role type
Junior Lifecycle Operations Manager
Builds
Cross-border operational workflows for estate and insolvency management
Domain
Fintech / Banking / Legal Operations
Deliverable
client delivery
Required skills
Process monitoring, complaint management, legal compliance, cross-border coordination, root cause analysis, digital solution adoption
Preferred skills
Finance/banking/insurance experience, capital market products knowledge
Technologies
Digital workflow tools
Responsibilities
Independently process and monitor critical processes like estates, powers of attorney, seizures, and insolvencies; Serve as primary contact for notaries, heirs, authorities, and courts in Italy; Coordinate steps to resolve complex inquiries and ensure structured processing; Monitor adherence to legal regulations (IT/DE) and internal guidelines; Collaborate with internal stakeholders to improve cross-border processes; Use customer feedback to identify optimization potentials for products and country-specific processes.
