Membership & Community Executive
Core
Manage the full member journey including onboarding, engagement, retention, and offboarding while supporting sales conversions and occupancy targets for a coworking membership business.
Role type
Membership & Community Executive (Sales Support & Operations)
Builds
Member experience, engagement initiatives, and membership revenue
Domain
Coworking / Hospitality
Deliverable
product features
Required skills
Membership administration, sales support, member engagement, CRM usage, data accuracy, relationship building, operational process management
Preferred skills
Commercial awareness, hospitality experience, leadership development, system testing
Responsibilities
Manage member onboarding, offboarding, renewals, and profile maintenance; Support sales enquiries, tours, and membership conversions; Develop initiatives to increase member engagement and satisfaction; Maintain accurate membership records and reporting; Train colleagues on membership processes and standards
Seniority
Individual Contributor, mid-level
