RECEPTIONNISTE TOURNANT (H/F)
Core
Front-of-house receptionist ensuring memorable guest experiences from arrival to departure, handling check-in/out, billing, and reservations.
Role type
Front-of-house receptionist
Builds
Guest check-in/out processes, billing, and reservations
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, billing and cash handling, telephone reception, reservation management, administrative processing, brand policy adherence, commercial mindset, organizational skills, check-in/out procedures, Opéra software
Preferred skills
Extraordinary customer service, adaptability, proactive problem solving
Technologies
Opéra
Responsibilities
Greet guests and manage check-in/check-out, process billing and collections, handle telephone inquiries and bookings, promote hotel amenities and services, perform administrative tasks like email handling and contract preparation, apply brand and group policies, contribute to establishment quality and quantitative goals
Seniority
Entry-level, operational IC