Change Management AMOA
Core
Analyze user requests, manage JIRA tickets, resolve issues or escalate to IT, and drive functional evolution for the Logistics Distribution process.
Role type
Junior Change Management Analyst (AMOA)
Builds
Logistics Distribution process and tool evolutions
Domain
Automotive Supply Chain / IT
Required skills
UAT, process analysis, JIRA, Excel (VBA), stakeholder management, test scenario writing
Preferred skills
Automotive distribution principles, English (autonomous), IT environment familiarity
Responsibilities
Analyze user requests via functional mailbox, create and manage JIRA tickets to resolution, resolve issues directly or redirect to IT, write test scenarios and execute for delivery, update indicators and processes, conduct rituals with business owners and IT teams
Seniority
Junior, 1-3 years experience
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