Réceptionniste polyvalent (H/F/X)
Core
Front office receptionist responsible for guest check-in/out, reservations, cash handling, billing, and promoting hotel services.
Role type
Front office receptionist
Builds
Guest arrival/departure processes, billing records, hotel service promotions
Domain
Hospitality / Hotel management
Required skills
Multilingual communication, cash management, billing processing, reservation handling, customer service, teamwork, stress management, attention to detail
Preferred skills
Proficiency in Protel PMS, creative writing, sales orientation
Technologies
Protel
Responsibilities
Manage guest check-in and check-out, handle cash and billing, process client invoices, promote hotel amenities and events, communicate client feedback to management, manage front desk phone
Seniority
Entry to Mid-level, hands-on IC
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