Shift Supervisor
Core
Oversee store operations during shifts, ensuring quality standards and coordinating team tasks to maximize productivity.
Role type
Shift Supervisor (Retail)
Builds
Daily store operations and team performance
Domain
Retail / Quick Commerce
Required skills
Team coordination, inventory management, loss control, billing processes, HR administration, maintenance oversight, hygiene and safety standards enforcement, shift scheduling, performance monitoring, Office suite proficiency (Excel, Word, PowerPoint), Google tools
Preferred skills
Experience in minimarket or supermarket metrics, ability to work in rotating shifts (mostly PM), strong interpersonal skills
Responsibilities
Ensure correct store operation during shifts maintaining quality standards, coordinate team and assign tasks based on priorities, ensure adequate staffing and communicate with Store Manager on team performance, support Store Manager with administrative processes (inventory, loss control, billing, HR, maintenance), enforce hygiene safety and order standards, support Store Manager in employee professional development
Seniority
Entry-level to Junior, hands-on IC