Night Receptionist
Core
Support the front office team during night shifts by managing guest arrivals/departures, performing audits, and ensuring hotel safety.
Role type
Night Receptionist
Builds
Guest experiences and operational continuity for Ibis London Wembley
Domain
Hospitality / Hotel Operations
Required skills
Guest service, Night audit, Reservation management, Food and beverage service, Safety and security procedures, Daily reconciliation
Preferred skills
Creative problem-solving, Team collaboration, Attention to detail, Flexibility
Technologies
PMS systems, Reporting tools
Responsibilities
Welcome late arrivals and bid farewell to early departures, Carry out the Night Audit, Prepare and distribute relevant reports, Manage and confirm reservation details, Provide food and beverage service during the night shift, Ensure safety and security of guests, Clean and maintain public areas, Manage daily reconciliation of hotel outlets
Seniority
Entry-level to Junior