Reservations Supervisor
Core
Oversee daily reservations operations for individual, corporate, and group guests to ensure efficient booking management and seamless arrival experiences.
Role type
Senior Reservations Supervisor
Builds
Room inventory, occupancy, rates, and availability for luxury hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Group booking management, Revenue optimization, Opera Cloud PMS, Inventory management, Team leadership, Stakeholder relationship building
Preferred skills
TAG business experience, Luxury hospitality standards, Commercial mindset
Responsibilities
Manage individual, corporate, and wholesale reservations; Coordinate group bookings and rooming lists; Maximize revenue through inventory and rate management; Support Front Office operations; Train and develop team members; Collaborate with Sales and Revenue teams.
Seniority
Senior, hands-on IC