今日头条用户体验运营专家-CQC（北京）
Core
Monitor and resolve user feedback across all channels for the Toutiao product, diagnose user pain points using data and research, and implement systematic solutions to optimize rules and product features.
Role type
Senior User Experience Operations Specialist (CQC)
Builds
Optimized user feedback handling workflows and improved product rules
Domain
Consumer internet / Large language models (LLM) application in operations
Deliverable
product features
Required skills
User feedback analysis, Data-driven problem diagnosis, Cross-functional collaboration, LLM exploration for alerting and reporting, Risk mitigation
Preferred skills
User research experience, C-end product experience, Independent problem-solving
Technologies
Large language models (LLM)
Responsibilities
Monitor and process multi-channel user feedback; Diagnose user pain points and propose systematic solutions; Explore LLM applications for anomaly alerting and report generation; Analyze data to guide internal teams and reduce platform risks.
Seniority
Mid-level, hands-on IC