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商家AI助手产品经理 - 抖音电商

上海💼 Full-time🗓 2026-09-28

Core

Design and plan AI assistant products for Douyin e-commerce merchants, focusing on Q&A, hotline support, and digital human forms to improve resolution rates and efficiency.

Role type

Product Manager (AI Assistant for E-commerce)

Builds

AI Q&A tools, digital human agents, and knowledge retrieval systems for merchants

Domain

E-commerce + Generative AI

Deliverable

product features

Required skills

AI tool product experience, Agent product design, Q&A product design, Large model technical understanding, AI practical implementation, E-commerce product experience

Preferred skills

Deep AI practice, problem-solving with AI

Technologies

Large Language Models (LLMs), Agent frameworks, Knowledge Retrieval, MCP, Skill optimization

Responsibilities

Define product roadmap for AI Q&A and digital humans, optimize Agent data performance via skill and strategy tuning, build evaluation datasets and analyze metrics, collaborate with operations and engineering teams

Seniority

Mid-Senior, hands-on IC

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