数据运营专家-TikTok
Core
Build data capabilities for customer service platform business management and stakeholders to track business health and strategy effectiveness via dashboards, monitoring, and analysis tools.
Role type
Senior data operations specialist (customer service platform)
Builds
Indicator dashboards, specialized data monitoring, scenario-based analysis tools, and data analysis reports for business decision-makers.
Domain
E-commerce / Social Media / Customer Service
Deliverable
dashboards & analysis
Required skills
SQL, data warehouse structures, business logic understanding, structured thinking, root cause analysis, data asset management, project management
Preferred skills
Statistics/Math/Computer Science background, data product experience
Responsibilities
Design and iterate business metric systems, analyze data fluctuations to identify root causes, establish standards and processes for data management efficiency.
Seniority
Senior, hands-on IC
