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后端开发工程师-智能客服(北京)

北京💼 Full-time🗓 2026-09-28

Core

Design and develop ByteDance's customer service business platform, leveraging large models and AI capabilities to deliver intelligent, efficient service solutions.

Role type

Backend engineer (AI/LLM integration)

Builds

Intelligent customer service platform

Domain

Internet / Customer Service / AI

Deliverable

production ML models

Required skills

Java, Golang, Python, C++, Linux, MySQL, NoSQL, RPC, Message Queues, Caching, Microservices

Preferred skills

Customer service systems, Intelligent dialogue engineering, Large language models (LLM)

Responsibilities

Design and develop the customer service platform; Decompose and implement product requirements of varying cycles and urgency; Write technical documentation and design proposals; Research and adopt advanced industry technologies.

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