物流运营体验Leader-抖音电商
Core
Design end-to-end logistics service experiences and operational standards for e-commerce fulfillment, ensuring delivery timeliness and user satisfaction.
Role type
Senior logistics operations leader (e-commerce)
Builds
Logistics service delivery systems and operational metrics frameworks
Domain
E-commerce / Logistics
Required skills
End-to-end logistics service design, Fulfillment data analysis, Cross-functional resource coordination, Team leadership, Solution architecture for after-sales processes
Preferred skills
Governance strategy experience, Experience in delivery operations, Systematic solution building
Responsibilities
Establish logistics operational experience metrics and standards, Lead team to meet delivery KPIs (on-time pickup, complaint rate, handling time), Analyze fulfillment data to drive innovation and project execution, Coordinate resources to resolve operational bottlenecks
Seniority
Senior, hands-on IC with team management
