Evaluation and Investigation Quality Assurance Analyst – Evaluation and Investigation – Thailand
Core
Manually evaluate search queries and results pages to reflect real user experience, manage quality assurance for search operations, and oversee training for content labelers.
Role type
Senior IC search quality assurance analyst (content evaluation & operations)
Builds
Search quality standards, training programs, and data reports for international search products
Domain
Internet search / Content safety
Deliverable
dashboards & analysis
Required skills
Thai (fluent), English (fluent), manual content evaluation, quality audit, data analysis, stakeholder communication, training delivery, policy implementation
Preferred skills
Search engine algorithm familiarity, attention to detail, resilience to emotional demands
Technologies
Internal evaluation systems, data analysis tools
Responsibilities
Perform daily quality inspections and audit internal systems, localize policy guidelines and deliver training to labelers, monitor project data and quality scores, analyze errors and provide feedback to R&D and product teams, handle escalations and queue assignments for labelling projects
Seniority
Mid-level, hands-on IC