商家达人体验运营专家（申诉策略AI智能方向）-抖音电商
Core
Design and iterate appeal strategies for merchants and influencers on Douyin E-commerce, leveraging data analysis and AI technologies to optimize workflows and reduce costs.
Role type
Senior IC strategy and operations specialist (appeals & AI)
Builds
Automated appeal workflows, intelligent audit assistance, and transparent communication scripts for merchants.
Domain
E-commerce / Generative AI
Deliverable
production ML models
Required skills
Data analysis, LLM application, Prompt engineering, Productization of operations, Strategic planning, Risk identification, Project management
Preferred skills
Experience in merchant service operations, AI product implementation, Complex problem solving
Technologies
Large Language Models (LLM), Generative AI
Responsibilities
Analyze user feedback and industry trends to refine appeal processes; Develop full-scenario appeal strategies balancing business needs and efficiency; Systematize merchant pain points into product iterations; Lead AI projects for automated judgment and intelligent script generation.
Seniority
Senior, hands-on IC
