Product Operations Manager (Child Safety) - Teen Experience (San Jose)
Core
Oversee end-to-end CSAM detection and removal operations, ensuring timely and effective handling of cases while driving data-informed improvements to workflows.
Role type
Product Operations Manager (Child Safety)
Builds
Operational workflows and automation solutions for content safety
Domain
Social media / Trust & Safety / Content Moderation
Deliverable
production ML models
Required skills
CSAM regulations knowledge, content moderation, operational workflows, cross-functional collaboration, data analysis, incident response, SOP development, automation solutions, risk assessment, audit support
Preferred skills
Tech platform experience, global team experience, workflow management systems
Technologies
Large language models, multimodal technologies
Responsibilities
Oversee end-to-end CSAM detection and removal operations, Monitor key metrics and incident trends, Develop and optimize SOPs and automation solutions, Ensure compliance with legal and regulatory requirements, Partner cross-functionally with Product, Engineering, Legal, and Trust & Safety teams
Seniority
Mid-level, hands-on IC
