TikTok Shop - Service Solutions Program Manager
Core
Drive regional operational excellence for TikTok Shop's service solutions, ensuring trustworthy and excellent service experiences for buyers, sellers, and creators.
Role type
Service Solution Project Manager
Builds
Service launch readiness programs and operational workflows for TikTok Shop marketplace
Domain
E-commerce / Marketplace
Deliverable
product features
Required skills
Project management, root cause analysis, stakeholder management, process improvement, risk management, cross-functional collaboration, schedule management, documentation, metric tracking
Preferred skills
eCommerce or marketplace platform experience, adaptability in fast-paced environments, user-centric focus
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