体验策略运营专家-抖音生活服务
Core
Drive consumer and merchant experience improvement for Douyin's local life services through data analysis, user research, and cross-functional collaboration.
Role type
Senior experience strategy operations specialist
Builds
End-to-end product solutions for service fulfillment and experience governance platforms
Domain
Local life services / E-commerce / AI application
Deliverable
production ML models
Required skills
Data analysis, user research, complex problem decomposition, cross-functional coordination, product thinking, AI model application
Preferred skills
Experience in experience governance, merchant/user perspective, strong logical thinking
Technologies
AI models, multi-dimensional data features
Responsibilities
Insight into consumer/merchant experience issues and drive resolution, define root causes in complex fulfillment scenarios, build experience feedback and resolution platforms, collaborate with algorithm and product teams for AI-driven diagnostics
Seniority
Senior, hands-on IC
