大客户技术服务负责人-火山引擎
Core
Lead technical services for enterprise clients, bridging sales and post-sales to drive complex scenario requirements, IT architecture planning, and product implementation.
Role type
Senior Technical Account Manager / Solutions Architect
Builds
IT architecture plans, product implementation roadmaps, and operational resilience strategies for enterprise clients
Domain
Cloud Infrastructure & Large Language Models (LLM)
Deliverable
production ML models
Required skills
Enterprise system architecture design, high availability and disaster recovery, public cloud and multi-cloud management, containerization, microservices, distributed storage, LLM optimization, Agent/MCP/Skills development, big data analytics
Preferred skills
Experience with large model effect optimization, engineering optimization for LLMs
Technologies
Kubernetes, Docker, AWS/Azure/Alibaba Cloud, Kubernetes, Redis, MySQL, PostgreSQL, Spark, Hadoop, LangChain, LlamaIndex
Responsibilities
Analyze complex client scenarios to drive opportunity progress and requirement implementation; Act as the primary post-sales contact to understand business contexts and summarize best practices; Proactively identify core product issues and coordinate internal teams for resolution; Guide clients in IT architecture planning and business process optimization; Align product roadmaps with client long-term business development plans
