体验线索运营-CQC
Core
Analyze user pain points and experience anomalies across accounts and content to drive safety and ecosystem improvements.
Role type
Senior experience operations specialist (safety & ecosystem)
Builds
Experience clue evaluation system and optimization workflows
Domain
Internet platform operations / Content safety
Deliverable
dashboards & analysis
Required skills
Data analysis, Strategic thinking, Problem decomposition, Resource coordination, Report writing, System design
Preferred skills
Safety governance experience, User experience management, AI tool application
Responsibilities
Monitor channels (NSR, complaints, reports) to identify experience anomalies; Design and maintain the experience clue evaluation system; Produce periodic analysis reports and drive optimization execution; Implement AI tools to improve system efficiency.
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